STANDARDS

Our regulatory body is the Care Quality Commission (CQC). We provide our care according to the National Care Standards. These set out clear guidelines of what is required and expected from service providers (ourselves).  We recognise that these standards are for the benefit of our clients welfare and therefore we work hard towards achieving these standards


INSPECTIONS

(CQC) Care Quality Commission periodically check that we are meeting the standards. They make a full written report which becomes a public document. They publish their reports for the public. Please either request a copy and I will be happy to forward or you can look up our latest reports, which can be found at CQC

CQC Inspection Reports

​Relatives we spoke with spoke highly of how the service was caring and they gave praise for the attitude and support offered by the staff to their family members.

One relative of a person who used the domiciliary care service said, "[The staff] are absolutely fantastic" and another said, "The staff know my [family member's] non verbal communication signs. They are so dedicated to what they do."

Extract from latest CQC report June 2018